• Thank you to David Brownell for suggesting we post this article on our blog.

    Apple offers few a bite at employment

    Apple employs just 47,000 people in the US, compared to General Motors’ 600,000 at its peak. Does that mean the knowledge-based economy is a jobless one?

    Article authored by Patrick Collinson, guardian.co.uk, Thursday 8 March 2012

    (Patrick Collinson is money editor of the Guardian and the newspaper’s personal finance editor)

    Apple is the embodiment of the knowledge-based economy. It is America’s biggest stock-market quoted company, and with the advent of the iPad 3 will be adding to the 100m in tablet sales it has already chalked up. Yet it employs just 47,000 people – a tiny fraction of the workforce in its home state.

    While California proudly hosts the paragons of the new economy – Google, Intel, eBay and Cisco – it suffers from 11.1% unemployment. Is a knowledge-based economy also a jobless one?

    When General Motors was America’s biggest company it employed more than 600,000 people. Semi-skilled workers could earn decent wages, with pensions and healthcare benefits to boot. An eco-system of suppliers generated many more jobs and helped build the world’s most prosperous middle class.

    Does Apple show that a hi-tech new economy enriches just a few and hollows out the rest? It’s not the only “designed in America, built in China” tech giant to employ few people on its home turf. Google has just 24,400, and eBay only 17,700.

    Apple is mindful of accusations over jobs. Last week it issued a study claiming it has “created or supported” 514,000 jobs in the US. This includes 210,000 jobs connected to the creation of apps, plus 304,000 in such roles as making “planes and trucks that carry our products to our customers”. Some economists argue that taking credit for such jobs is stretching Apple’s halo towards the limit.

    But other economists highlight how in areas of the US where tech dominates, it goes hand-in-hand with huge income disparities. San Jose, home to Silicon Valley, is the second worst city in the US for income inequality, according to a study by the Martin Prosperity Institute, with San Francisco not far behind. Hi-tech brings winner-takes-all wealth to a few, but creates little for the traditional middle class, says the report’s author Richard Florida.

    “The job market has literally cleaved in two. On one side are high-paying, professional, knowledge and creative jobs that require considerable education and skill. But the number of lower-wage jobs in fields like personal care, retail sales and food service is expanding even faster.”

    A more benign interpretation focuses on the boom-bust nature of IT in the US. Jobs in California soared during the dotcom bubble between 1997 and 2000, then peeled away.The financial crisis also hit Silicon Valley hard, as companies deferred major capital expenditure on new technology.

    But economist Ross DeVol of independent thinktank The Milken Institute is more optimistic than others about a jobs recovery. He says jobs growth in California is running at 2%, compared to 1.2% in the rest of the US. “Hi-tech is still the unique engine of the US economy, and now we are in the midst of an upcycle,” he adds. “California has a unique innovation eco-system based around its universities such as Berkeley, Stanford, UCLA, CalTech, USC and Irvine. Yes, it can be a high-cost state, and yes manufacturing jobs go offshore, but the engineers are resident here.”

    He blames much of California’s job woes on the sub-prime mortgage industry “which was virtually headquartered in southern California”. When the bust came, the state suffered disproportionately from both the loss of construction and finance jobs.

    Today the Bay area around San Francisco remains the beating heart of new business start-ups in the US tech sector. This small corner of one US state attracts, astonishingly, 46% of all the venture capital in the entire US, says DeVol. “If anything, venture capital has become more concentrated in California than before the recession,” he says.

    The focus of many start-ups is social media, the third “mega trend” driving the hi-tech sector, according to Justin Kistner of consultancy Webtrends. The first wave was about connecting to the web, which saw the rise of AOL; the second was search, which gave birth to Google; the third is social media, with Facebook (number of employees “3,000+” according to the company’s website) moving swiftly to total dominance.

    “Facebook probably has two to three years before it reaches its peak, and there is probably another five years before it is replaced by the next mega trend,” Kistner predicts. Meanwhile, he says, Google is destined to head the way of Microsoft – cash generative but no longer at the forefront of the internet.

    At companies in the Bay area, Facebook and social media are the focus of almost every discussion. At salesforce.com, a company using Cloud computing to bring more efficient software and marketing tools for corporates, the talk is of its social media application, called Chatter, creating the next wave of sales.

    But at Autodesk, virtually a granddaddy in the local tech sector at 30 years old, visitors are shown the extraordinary technological leap that might, just, eventually lead to the return of manufacturing jobs to the west. Autodesk specialises in design software, largely for architects, builders and engineers. Now it’s working to develop 3D printing. If that sounds innocuous, it’s not. 3D printing is not about pieces of paper that have a 3D look to them. It’s about printers that actually “print” in three dimensions. It means that a printer squirts resins and metals instead of ink to physically produce goods. Autodesk’s showroom features items from vases to seat springs made by the printer. It even displays an entire motorbike made of parts “printed” by a 3D printer.

    The last generation has seen jobs flee east. Maybe the next will see products made much closer to home. The next manufacturing revolution might well be in your garage.

    Patrick Collinson was a guest on a trip organised for the British press by Neptune Investment Management.

  • I found this article in a discussion group on LinkedIn (the post on LinkedIn led me to a web-site called “profitableprintrelationships”).

    Certainly, the subjects discussed in this article are a part of “Sales 101”. In the article, the author talks about the importance of determining if the buyer is serious, or not, about connecting with you, and what you need to do to determine if you have the opportunity to develop a relationship with the buyer.

    One of my favorite comments in this author’s article is his comment that, “often, printers don’t measure quote conversion rates”…. And, he goes on to say, “This is vital. What is the point of carrying out lots of quoting activity if it doesn’t result in business?”

    Okay, here’s the tile of the article:

    “The three questions that will raise your quote conversion rates by over 10%”

    And, here’s a link to the article:

    http://profitableprintrelationships.com/printers-the-three-questions-that-will-raise-your-quote-conversion-rates-by-over-10/

  • In any marketing strategy, research is a vital part of the process…..

    From Stuart at Jaguar Press (I found this article on LinkedIn):

    “Sizing Up Your Marketing Efforts”

    Posted on 03/05/2012

    In any marketing strategy, research is a vital part of the process. You wouldn’t build a house without a plan, and you shouldn’t attempt to build a marketing plan without some market research. It may seem like a simple concept, but can often be undervalued and overlooked. First, you need to understand your audience. After all, your products and services should either create or satisfy a demand; and your marketing efforts should reflect that. Use these steps to get started with your market research today.

    What You Need To Know

    If marketers were mind readers, there would be no need for research. You can try to guess at what customers are searching for to satisfy their needs. Chances are you have a good idea at what they want, or you wouldn’t exist. But to take your business to the next level, you should identify what you want to find out about your customers. You can achieve this through conversations with a group of your employees from across the organization. You can analyze what marketing efforts have worked in the past. And then it’s time to ask your customers directly.
    How To Make It Happen

    There are a variety of ways to go about conducting your research. For instance, one way to find out how past marketing has worked is to ask customers how they heard about you. You can also take a look at sales trends after you put out a marketing message. Other ways to get information from your customers is to ask them in a survey. Keep those short, focused and unbiased. You can conduct them through your website, by phone or place a reply card with every order. This could result in a surprise at the responses you receive that you possibly guessed would turn out differently.
    If you want to get more personal with your market research, conduct a focus group with customers. With this option, you’ll gain a quick snapshot at what trips triggers and what misses the mark. And you’ll probably get some good testimonials for future marketing pieces. No matter how you reach your customers, the results will be worth paying attention to for future marketing endeavors.
    Putting It To Use

    Now that you have a better understanding of what marketing methods have been effective, you have to actually put them to use. Too often, the research will be conducted only to not change the company’s ways. It can be difficult to let go of a strategy you’ve been using for years. But in the end, your goal as a marketer is to engage the most customers for your business. Although it seems like a no-brainer, make sure that you are actually listening to what your customers have to say. It’ll improve your marketing efforts in the long run, because having market research will help you better understand and communicate with your audience.
  • Blog Publisher’s comments:

    A Memjet-enabled digital press capable of outputting 500 impressions per minute in color??? Now, that’s fast.

    I saw this press release a couple of weeks ago, but, when I visited Delphax’s web-site to find out more about its Memjet-powered press, all I could find was the press release, nothing more. And, in the press release, which you’ll see below, they “redacted” (blanked-out, see XXXXX’s) the name they’ve given to this press. I don’t know why they did that; perhaps there’s still some on-going discussion about what the name this press?R IMMEDIATE DISTRIBUTION

    Press Release

    DELPHAX ANNOUNCES GAME-CHANGING COLOR PRINT SYSTEMS

    High-speed sheet-fed presses to be introduced to commercial printing industry at drupa 2012

    MINNEAPOLIS, Jan. 31, 2012—Delphax Technologies Inc. (Pink Sheets:DLPX.PK), a global provider of high-speed digital printing equipment, announced today that it will introduce its new XXXXX series digital color print systems powered by Memjet technologies at the drupa 2012 international trade show May 3-16 in Dusseldorf, Germany.

    XXXXX brings to the commercial/industrial printing market a transformational advance in imaging technology in a robust sheet-fed print system offering production speeds up to 500 impressions per minute in full color and 1600 dpi print quality on a wide range of substrates and sheet sizes.

    “We are introducing a game-changing print system at drupa,” said Dieter Schilling, president and chief executive officer of Delphax. “ XXXXX represents an entirely new category of digital print technology and is our response to growing customer demand for more efficient, versatile and affordable color printing equipment.

    “We have developed a revolutionary sheet-fed transport technology and integrated this with multiple Memjet printheads to provide a unique high-resolution, high-quality and high-speed inkjet printing system.

    Developed, engineered and manufactured by Delphax, this system offers an unprecedented combination of speed, versatility, affordability and high quality for color sheet-fed inkjet production. There is nothing approaching this performance in the market today.”

  • Xanté Launches Memjet-powered Excelagraphix 4200 Inkjet Printer

    Thursday, February 23, 2012

    Press release from the issuing company

    Xanté, a leading provider of professional digital print solutions, brings Europe its first look at the Excelagraphix 4200 inkjet printer powered by Memjet, a global provider of high-speed color printing technologies. Xanté is demonstrating the Excelagraphix 4200 in FESPA booth #K101, Fira de Barcelona Gran Via, Barcelona, Spain, 21-24 February, 2012.

    Xanté anticipates first shipments in June, following its exhibition (including demonstrations) at drupa 2012.

    
The Excelagraphix 4200: the first 42″ wide commercial solution powered by Memjet

    The Excelagraphix 4200 changes everything the market knows about high speed wide format printing because it prints high impact, full color, large format pieces at unprecedented speeds, on a wide range of substrates, and at a price point that’s affordable for fast ROI. The Excelagraphix 4200 is the first commercial solution in the world specifically powered by Memjet wide format color printing components and technologies.

    “In the case of our partnership with Memjet,” Ross says, “we’re utilizing two particular Xanté technologies. One is the iQueue Color Smart Worfklow, which in newly-announced version 6 has the most advanced color intelligence available for Memjet-powered output. We are also bringing our unique handling of diverse substrates, to create what will likely be the fastest and, in terms of lower capital and operational costs, most efficient ways to print color.”

    
Special Benefits for Packaging and Signage

    The Xanté Excelagraphix 4200 also brings its unrivaled speed, performance and affordability for short-run and variable data color printing to packaging, including folding carton and corrugated cardboard. Xanté’s exclusive substrate support gives customers the ability to print indoor signage and design graphics through a simple print path height adjustment on the Excelagraphix 4200.

    The Excelagraphix 4200:

    Incorporates revolutionary Memjet Waterfall Printhead Technology™ for state-of-the-art production printing paired with Xanté reliability, support and cost-effectiveness.

    Delivers more than 3 billion drops of ink per second yielding print speeds up to 8 times faster than traditional inkjet technology, to deliver high overall throughput, and the ability to handle high volume with fast turnaround times.

    Employs 2L or 10L CMYKK inks for cost-effective operation and consumables cost while ensuring strikingly vibrant color reproduction.

    Prints on a wide range of media including foam board, corrugated cardboard and sheet sizes from 8.27″ x 8.27″ up to 42″ x 100′ for the ultimate in versatility.

    Prints over-sized architectural / engineering documents, maps, indoor signage, POP displays, packaging, folding carton, corrugated boxes, newspapers, and much more for the flexibility to handle any job that comes into the shop, and the ability to offer new products to existing and new customers.

    Runs variable data/personalization of individual pieces at full speed for efficient production of high impact-high response rate customized materials.

    The Industry Takes Note

    “Xanté is honored to be a Memjet partner, and together we will significantly alter the production landscape for the better, and for the long term,” says Robert Ross, Xanté CEO.

    Memjet Wide Format president Mike Puyot said, “This partnership combines the best of both worlds. As soon as they saw what they had to work with, both Memjet and Xanté engineers got excited about the exponential value of the pairing. The Xanté Excelagraphix 4200 is just the tip of the iceberg in what we’ll start seeing in affordable, high speed color solutions. Memjet color printing technologies offer end-users the freedom to print exactly what they want, when they want it, and where they want it; directly on manufacturing floors.”

  • Some “reprographers” submit information for this, but most do not.

    Here’s what I received in an e-mail today, just in case you want to enter:

    This year you will have the option of registering your company as either a small commercial or a large commercial printing firm. The results for the small commercial segment will be published in our June issue. The large commercial results will be published in August.

    This is your chance to have your company’s accomplishments recognized in the industry’s most prestigious national forum. The marketing opportunities are second to none, and all of the Top 100 companies will receive the 2012 Quick Printing Top 100 logo to use in their marketing materials. Every company entered that had 2011 sales of at least $1 million will be included in the Honorable Mention List.

    Deadline for entry is March 16, 2012.

    Fill out the 2012 Quick Printing Top 100 entry form at

    https://2012qptop100.questionpro.com.

    If you have questions or concerns, please contact QP editor Karen Hall at Karen@quickprinting.com or 800-616-2252 x6108.

  • IF YOU PLAN TO ATTEND THE IRGA NETWORKING RECEPTION AT THE ISA EXPO, PAY ATTENTION TO THE INFORMATION BELOW. THE ORLANDO CONVENTION CENTER IS ENORMOUS, AND YOU’LL NEED TO KNOW EXACTLY WHERE TO GO FOR THE NETWORKING RECEPTION !!!

    Received from the IRgA this morning:

    The International Reprographic Association (IRgA) extends an invitation to join your fellow reprographers and vendors at a networking reception to be held adjacent to the 2012 International Sign Expo (ISA) on March 21-24 in Orlando, FL at the Orange County Convention Center. The reception will be held at the Orange County Convention Center on Thursday, March 22 from 4:30 – 6:00 pm on level two of the North Hall in room N230A. The reception is free to all reprographers.

    The IRgA provides the ideal environment to maintain a senior contact network within the reprographic industry. Our mission is to preserve the senior executive network, as well as improve cross industry communication, understanding and networking. We are grateful for your generous and continued support in the IRgA!

    Register today for the opportunity to meet with colleagues and enjoy the warm weather in Orlando, FL. Please be aware they you do not need to login to register for this event. Simply click on the register today link above and proceed to “Register/RSVP for this event“.

  • Well, I did not know that there was something called “National Telework Week”, but here’s an article from Ideal.com that mentions that and talks about document management in the Cloud. (I’d be willing to bet that most government employees who stay home to “telework” are going to spend more time watching TV than working on real work.)

    Online Document Management and the Virtual Office

    Posted by Diane Mitol on Tue, Mar 06, 2012 @ 04:25 PM

    It’s National Telework Week this week. This marks the yearly initiative to encourage government and industry to pledge to save money and the environment by cutting the daily work commute. So, get out your slippers, grab your cup of coffee, and let’s telework!

    While the Federal government touts telework as a way to cut costs, reduce office space and promote a healthier work-life balance, a substantial number of feds don’t telework, something that recently prompted a blog on GovLoop titled “Why the Heck Aren’t You Teleworking Yet?”

    The good news is that technology is no longer the limiter to increased telework. Today’s technology provides both government agencies and private industry with reliable, responsive and secure ways for remote workers to do their jobs from home.

    One of the first steps to a reliable telework system is to establish an online document management system. We recommend starting your online document management system with a Cloud provider who can provide a browser-based virtual office that allows you to share files and collaborate over the internet with clients, vendors and employees through any internet browser. The ideal Cloud provider will also offer the ability to upload, download, browse, search, index, categorize, version, approve, track and discuss documents.

    Plan ahead for any additional requirements you may need in the future, like work-flow management, audit trails or certification so that once you get started you can simply scale-up the features that you need. Remember one of the advantages of the Cloud is that there is no document management software to buy, download, install, or maintain as the SaaS/Cloud is subscription service that is delivered entirely through a web browser.

    So, have another cup of coffee, and let’s telework!

    WWW.IDEAL.COM

    11810 Parklawn Drive, Rockville, MD 20852

    Email: sales@ideal.com

    301-468-0123

    Toll Free: 800-76-IDEAL (43325)

  • This morning, Service Point Solutions issued a press release to announce the renewal of contracts with three, large Spanish construction companies.

    For those of you who read Spanish, here’s a link to the Spanish-language version of the Press Release (feliz lectura!)…..

    http://tinyurl.com/7xr9bln

    For those of you who do not read Spanish, I used Google-Translate to create an English-language version of the press release. Note that Google-Translate does not do a perfect job.

    Okay, here’s the English-language version of the press release:

    Service Point renews contracts with large Spanish construction companies

    • Ferrovial signed a new contract for the next two years for a total of half a million euros

    • FCC Sacyr-Vallerhemoso and also renew Service Point providing reprographic services in their construction sites

    • Levantine concludes a contract for the next 5 years totaling half a million euros

    • Division of Facility Management business represented 28% of total sales, Service Point globally, that is: 61.2 M € in 2011

    March 7, 2012, Barcelona – Service Point Spain announces the renewal of contracts with leading companies in the construction sector, such as Ferrovial, Vallehermoso, FCC and Levantine.

    Pedro Acosta, Chief of General Services in Ferrovial, said: “The eight years we have been working with Service Point, the combined experience and knowledge within Ferrovial by SPS have been instrumental in the renewal of our contract. With its highly qualified staff and its latest technology, management of distributed printing is in the best hands possible “

    Service Point provides the construction industry to implement the R & D, especially its Project Vault platform, which are key in the current economic environment to enhance the efficiency of document management processes and deliver and monitor complex information in real time.

    Specifically, Project Vault is a document management system that enables teams of technical professionals AEC sector (Architecture, Engineering, Construction) to access their documents online anywhere, anytime. Through this platform, project teams can create, organize, view, share, send to print and file all documents essential for conducting their business successful.

    This division of Facility Management business represented 28% of total sales Service Point globally, that is: 61.2 M € in 2011.

    Among the clients of this division are also outside Spain, companies like Shell, London Business School and Standard Chartered.

    With its range of specialized business solutions in BPO (Business Process Outsourcing) and thanks to its international capacity, Service Point provides the knowledge and tools necessary for the Spanish construction sector rush their challenges in a more agile and efficient.

  • Yesterday, Service Point Solutions’ CFO sent a letter to the Spanish Stock Exchange to inform the Stock Exchange about the progress of Service Point’s efforts to refinance its debt.

    The letter was prepared in Spanish, and here’s a link to the original letter:

    http://tinyurl.com/73gqqwk

    For those of you who do not read Spanish, I used Google-Translate to create an English-language version of the letter. Note that Google-Translate does not do a perfect job.

    Okay, here’s the English-language version of the letter:

    D. Iñigo de la Lastra

    Director General

    Department of Secondary Markets CNMV

    Barcelona, Spain

    March 6, 2012

    Dear Sir,

    Hereby, Service Point Solutions, Inc. in accordance with Article 82 of Law 24/1988, Stock Market and related provisions wishes to inform the following.

    SIGNIFICANT

    As communicated last January 3, 2012, Service Point Solutions SA has begun a process of refinancing your financial liability with entities that are part of its syndicated loan of 90 million euros.

    Negotiations are progressing positively.

    So far today the discussions conducted in a constructive way, are intended to extend maturities, (which now include a bullet maturity in July 2013) giving the company a financial structure under the current economic environment and reduce the financial burden of the group.

    The company recently announced its results for 2011, which are in line with the estimates for previous months and banks showing substantial improvement in the operational side, with a net increase in sales to € 218.6 million, the EBITDA improved to reach 14 million euros (64% higher than in 2010) and EBIT of EUR 1.8 million compared to operating losses in the previous year of € 2.5 million.

    We will continue to inform the market about the progress of these negotiations, which are expected to reach an agreement over the next two months.

    Without further ado, I salute you carefully,

    Matteo Buzzi

    Chief Financial Officer